Jason Haley

Ramblings from an Independent Consultant

eShopSupport Series: Python Inference Project

This is the fifth part of the eShopSupport Series which covers the details of the eShopSupport GitHub repository. PythonInference Project The PythonInference Project is a python project that provides a web API to classify the case type when a new customer support ticket is entered in the system. It does this by passing the user’s comment to the API, which uses a local model from Hugging Face (cross-encoder/nli-MiniLM2-L6-H768) to classify the text.

Posted by Jason on Saturday, October 12, 2024

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Jason is an experienced developer and solutions architect focused on helping companies provide real business value with custom software development using the Microsoft stack of technologies. This includes C#, .NET, Azure and AI services. In 2024, Jason was awarded a Microsoft MVP in AI - highlighting his latest focus on AI and specifically Generative AI technologies in real world business applications. The prior seven years, he was a Microsoft Azure MVP.

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Jason Haley MVP